Arlo Q Plus - Microphone Quality

[Lpelling]

Hi

i have just set up my Arlo Q Plus. I have turned on the microphone and speaker and set the sensitivity to the highest level for the sound triggers. However, when I go to the live view, the sound is barely audible. I am using as a baby monitor and I have had my baby crying quite loudly with the camera less than a metre away, and I have to hold my phone to my ear to barley hear a sound. There does seem to be consistent white noise interference however. 

The speaker works fine, although the volume is pretty low. I would need to talk/yell into my phone to be heard from more than a metre away

Any my help would be appreciated. 

Thanks,

Laura

[JamesC]

Lpelling,

From your description it sounds like your mobile devices volume is turned down. Be sure media volume is turned up on your mobile device and try again.

JamesC