Arlo Doesn't Record to Library when Live View is ON from mobile device - Arlo Q Plus - Help

[jaspersmith]

Arlo is Armed and when there is motion it automatically records to the library.  But when I turn on LIVE view from my mobile device it no longer starts to record to the library when activated by motion.  I think the issue started when the new App was released.  I have tried both on the Legacy Arlo app and the New Arloo app, both on iOS and Android.  Either way doesn't record to library when LIVE view is on.  Arlo Q plus has the latest firmware.  I've also tried to reboot the camera several times now.  Still doesn't work.  

[jguerdat · Accepted solution]

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@jaspersmith wrote:

Arlo is Armed and when there is motion it automatically records to the library.  But when I turn on LIVE view from my mobile device it no longer starts to record to the library when activated by motion.  I think the issue started when the new App was released.

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Nope. It's always been this way - live view supersedes motion detection. You must manually hit record while live viewing if you want a recording.