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upgrading from Premier to Elite, Paid the year for Premier now another $149 to Get Elite.

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GaryVerholtz
Follower
Follower

Why do I have to pay another $149 to Upgrade fro the Premier to Elite?

Paid $99 for Premier maybe month and half and to upgrade now so I'm paying $248 for year I dont think so. So what do I do to upgrade not have to pay $149 should only have to pay $48

 

Thanks for any HELP!

Gary

3 REPLIES 3
steve_t
Master Master
Master

This is one of those times you'll probably need to use the Contact Support function at the bottom of the page. The community is unlikely to be able to help out. If you have no luck, shout out and we'll see if one of the mods can help

jguerdat
Guru Guru
Guru

It's also possible that the display will change when actually performing the upgrade. It seems like the site shows the full price but will reconcile with existing subscriptions so you don't actually pay the full amount.

JamesC
Community Manager
Community Manager

GaryVerholtz,

 

You will be refunded for the unused portion of the original subscription, continue through the subscription flow and you will see this. Please let me know if you experience any further issues.

 

JamesC