Arlo|Smart Home Security|Wireless HD Security Cameras

system stopped alerts with motion detection

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JerryStone
Aspirant
Aspirant

My Arlo camera system stopped alerts with motion detection when armed. How can I reset my system to work again?

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jguerdat
Guru Guru
Guru

You can try removing one camera and resyncing it to see if that helps. I'll also tag the mods here to have them run a specific backend sync that usually helps. @JamesC , @ShayneS , @BrookeN 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @JerryStone 

 

Can you reboot your base station and test again.

JerryStone
Aspirant
Aspirant

Hi ShayneS,

   I don't know why I didn't try the reboot first, but I did, and it solved my problem. Thanks!

ShayneS
Arlo Moderator
Arlo Moderator

@JerryStone 

 

I made a small backend change, this is why I requested it, sorry for the confusion and thanks for the update!