Arlo|Smart Home Security|Wireless HD Security Cameras

subscription issue

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jadfreeday
Follower
Follower

I am being billed monthly and cannot cancel my subscription by following the instructions given on the Support page. I log into my.arlo.com, it says I do not currently have a subscription so I cannot click on "cancel subscription". 

Please advise. Thank you.

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.