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subscription issue

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jadfreeday
Follower
Follower
‎2024-07-08 12:15 PM

I am being billed monthly and cannot cancel my subscription by following the instructions given on the Support page. I log into my.arlo.com, it says I do not currently have a subscription so I cannot click on "cancel subscription". 

Please advise. Thank you.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-07-08 12:25 PM

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

 


 

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