Arlo|Smart Home Security|Wireless HD Security Cameras

routines why keep disabling by itself

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royemello
Aspirant
Aspirant

no matter how many times i set the routines to arm away   - even hit the "done" button hidden in top right ( pc app) the routines change to disable. then after my drive gate trips & records - sometimes it will switch to stand by ( non alarm)

 plz dont aske me to send a screen shot - the system keeps changing all by itself. with no other changes to my phone. this is the worst app ive ever used. no viriues no hacking =- the app does not work. the old system worked ok - then this new one - it is just terrible . maybe arlo is getting hacked - how does it change sitting on my bed end table - & i live far away from anyone ( many acres)  any videos ive seen ( u tube etc) are redicluis & no info to fix a bad app. 

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  • jguerdat
    Guru
    Guru

    Are you using schedules? If so, check each schedule. At the top is a section normally called Always Enabled (that changes if you make changes in it). Make sure all choices are enabled. Same for modes but the selections are on the bottom.

     

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jguerdat
Guru Guru
Guru

Are you using schedules? If so, check each schedule. At the top is a section normally called Always Enabled (that changes if you make changes in it). Make sure all choices are enabled. Same for modes but the selections are on the bottom.