Arlo|Smart Home Security|Wireless HD Security Cameras
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rkelly8888
Follower
Follower
‎2017-04-10 10:54 PM

I am having problems charging my arlo pro.  How do I get a replacement. Seems they are not selling it right now. Also see there are a lot of people with this same problem right now.

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jguerdat
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‎2017-04-12 02:11 PM
Replacement is either by swapping at the store or by using the Contact Support link at the bottom here to open a case.
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JamesC
Community Manager
Community Manager
‎2017-04-13 10:15 AM

rkelly8888,

 

What issue are you experiencing that indicates there is a problem? Are you using the charging cable/adapter that was supplied with your kit to charge the battery?

 

JamesC

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