Arlo|Smart Home Security|Wireless HD Security Cameras

how come the arlo pros in the live view is now half the size

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sneaker235
Aspirant
Aspirant

half size picture

8 REPLIES 8
jguerdat
Guru Guru
Guru

I've checked here on Android and web with no problem. Is everything up to date including firmware and app?

JamesC
Community Manager
Community Manager

sneaker235,

 

What browser/app are you using that is experiencing this issue?

 

JamesC

jscirocco
Tutor
Tutor

Happening to me as well. Viewing in Chrome on my PC. Worked fine up until this week for over a year.

 

Viewing on my iPhone is fine

JamesC
Community Manager
Community Manager

Is this happening for a specific camera or all cameras? Can you provide a screenshot?

 

JamesC

jscirocco
Tutor
Tutor
JamesC
Community Manager
Community Manager

jscirocco,

 

Thanks for the information, i've escalated this topic for further investigation.

 

JamesC

sneaker235
Aspirant
Aspirant

IM USING SAFARI,CHROME ,EPIC AND OPERA.ITS ALL THE SAME AND WHEN I CLICK ON MY DEVICES,THAT HAS CHANGED.  THANKS SNEAKER

jscirocco
Tutor
Tutor

So no update? It's been weeks and the problem is still hapenning on both my MacBook Pro and my work Windows PC. 

 

This is pathetic