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cameras sync locally and appear in HomeKit but not in the Arlo app or web portal

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Mrg365
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Follower
‎2026-02-12 12:34 AM

hi , I have an issue where the cameras sync locally to the base station but won’t pair or show in the app. They appear in HomeKit. I have tried all sorts or factory resets etc but just can’t get them to appear in Arlo app. 

really appreciate any help/ideas. Thanks!

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BrookeN
Arlo Moderator
Arlo Moderator
‎2026-02-12 07:19 AM

Please try to remove one camera from the account and add it back on. 

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