cameras not detecting or recording motion on our new Arlo pro, they were (but I can manually record)

[jguerdat]

Using the Mode tab, select your base and see what mode is selected.  SHould be the Armed mode.  Then check the runing men for each camera in the Devices tab - they should be black, not gray.  Finally check your firmware versions in Settings, My Devices, your cameras and base. Use the Release Notes section here to compare. 

[benbob]

I have the mode as Armed, running man is black, firmware is current version. One out of 2 cameras has ceased to detect motion as of 6 days ago.

[Aaron-B]

I am also having a problem with my camera not detecting motion after the first time the detect. The little man continues to stay orange and the cameras won't reset after the first time they are tripped.

Any thoughts?

[jguerdat]

Make sure you power cycle the base on reinsert the batteries when having issues.  Those steps clear a number of transient problems.

A second step for a problem camera is to remove it in Settings, My Devices and resync.

If still having a problem, let us know.