Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

being charged for premium but I do not have premium service

Reply
Discussion stats
  • 1 Reply
  • ‎2018-12-10 09:31 AM
  • 395 Views
  • 0 Likes
  • 2 In Conversation
TerryKeg
Follower
Follower
‎2018-12-10 09:31 AM

I have paid over$1000 in cameras and cannot even get chat to open

Keeps taking money for premium but I do not have premium service 

Labels:
0 Likes
Reply
Message 1 of 2
395
1 REPLY 1
pc2k17
Hero
Hero
‎2018-12-10 09:52 AM

Give them a call. Phone support is free. (ignore the free support for 90 days only message)

 

https://www.arlo.com/en-us/support/contact.aspx

 

0 Likes
Reply
Message 2 of 2
390
Discussion stats
  • 1 Reply
  • ‎2018-12-10 09:31 AM
  • 396 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.