arlo pro cant view recordings through my email

[chuck159]

When my camera(s) notify me by email I cannot view the movement through my email. The email says to "click here" to see what's happening, but when I click here a notation at the top says "no shared recordings found". I am paying the extra $9.99 per month for extra cameras and 30 day recordings.

any suggestions?

[TomMac · Accepted solution]

Have you signed into the app and confirmed the recordings are actually there? ( in LIBRARY )

[chuck159]

Yes I did. I just came home and it started working. Don't know who did what or what happened but it's working now. Thanks for the reply