You are unable to access ocapi-app.arlo.com

[preston55]

My IP was blocked by Arlo cloudflare firewall to preventing me from changing more account 2 steps verification method,  after I successfully changed it for 2 accounts. I'm managing 15 sets of Arlo camera, able to login with verified one-time authentication code. I'm wondering what is the purpose of implementing 2 steps verification when I still get blocked by your cloudflare firewall after verified ?

You are unable to access ocapi-app.arlo.com

[ShayneS]

HI @preston55 

Can you provide a screenshot of the error messaging?

[preston55]

[ShayneS]

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43581681

[vinnygambiny]

I have the same issue... some news ?

[ShayneS]

Hi @vinnygambiny Can you provide a screenshot of the error messaging? 

[AnArloUser]

I am also facing this issue

[ShayneS]

@AnArloUser Does this occur over the web browser as well? 

[Retired_Member]

I am also facing this same issue when registering a second account. It didnt work the right way the first time so I deleted it and re-added the new account again, got to the MFA option and BOOM insta failure. I dug through Devtools to find that your cloudflare firewall is blocking my IP.

Its not like I spammed it or anything

[asdffdas]

Same here. Here is the CF Ray ID. 8539fe200b1e475c

Got blocked trying to set up partner with app/friend