Arlo|Smart Home Security|Wireless HD Security Cameras
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Kindra
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Follower
‎2024-09-26 09:58 AM

I’ve had my cameras for 4 yrs and now it wants me to pay on my app but not on a desktop 

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StephenB
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‎2024-09-26 10:04 AM
@Kindra wrote:

I’ve had my cameras for 4 yrs and now it wants me to pay on my app but not on a desktop 

7-day free storage is still available for the Pro.  So this is a mystery.

 

I am tagging the mods - @JamesC , @ShayneS , @BrookeN - to call their attention to your issue.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-09-30 09:40 AM

Are you getting a pop up to pay for a subscription? Can you please send a screenshot of what you are seeing?

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