Arlo|Smart Home Security|Wireless HD Security Cameras
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Why has it (for 3 days or so) been taking the library so long to load? Takes up to 10 minutes?

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  • ‎2019-08-23 04:23 PM
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ksss11
Luminary
Luminary
‎2019-08-23 04:23 PM

Why has it, for 3 days or so, been taking the library soooo long to load? and after a new video appears, it takes up to 10 minutes to reload the ones I have already loaded once. It takes an hour just to load 1 days' worth of video to review it, and don't even think about trying to watch 1 video or you'll be stuck waiting. 

I can go anywhere on net and immediately watch a video so it is not my connection.

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ksss11
Luminary
Luminary
‎2019-08-23 04:26 PM

Alo, the site freezes up if I try to escape the painful loading and try to go back to cameras, mode or just log out. I end up closing my browser just to end the pain.

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ksss11
Luminary
Luminary
‎2019-08-24 06:02 PM

What is going on with this? I am wasting so much time just to load library! I think they mess with our accts if we complain. Never in 3 1/2 yrs have I had this much trouble with this system.

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StephenB
Guru Guru
Guru
‎2019-08-25 10:26 AM

I haven't seen any unusual slowdown.  Have you tried chatting with support?

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