Arlo|Smart Home Security|Wireless HD Security Cameras

Why can I still hear sound from my cameras through my phone speakers when it’s paused!

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smallville1471
Follower
Follower
This is very annoying as I can’t turn it off
Model: VMC4030| Arlo Pro Wire-Free Camera
5 REPLIES 5
TomMac
Guru Guru
Guru

Uninstall and reinstall the app

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Riverhousepoopi
Aspirant
Aspirant
Have reinstalled app. Come up with a better advice that. It still does it.
steve_t
Master Master
Master

Which platform? iOS? Android? Is the audio you can hear when you pause from a Live View or from one of the recorded videos?

Riverhousepoopi
Aspirant
Aspirant
It is a iPhone OS. It only does it when I go live then pause the camera. The sound keeps going. Only way to stop it is turn my phone off. And it is the same camera every time.
steve_t
Master Master
Master

If it's only one camera, I'd remove the camera from your device list, power cycle the base and the camera, resync the camera and see if that makes any difference