Arlo|Smart Home Security|Wireless HD Security Cameras

Wasserstein Solar Panel Compatibility Problems

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konacam1
Guide
Guide

I have 3 Arlo Pro cameras, 2 using Wasserstein Solar panels and 1 using Arlo's Solar Panel. All worked fine and charged perfect until this past week when the system went offline.
After resetting both of my Wasserstein charged cameras are discharging and I am getting notices that they aren't working... If only one was the problem I would think it's a hardware issue.. but both at the same time tells me that Arlo has sabotaged my system because I didn't buy the charger from them....
Please tell me what's up Arlo?

5 REPLIES 5
TomMac
Guru Guru
Guru

Can't say as your using third party devices...

But, can say that the Arlo cams are VERY picky about the voltage input ( spec is tight ).. and if it doesn't fall into the proper values, it will say NFG

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konacam1
Guide
Guide

I understand, but why was it fine for 6 months, then now in 1 week both are not charging correctly? seems like a software change.

jguerdat
Guru Guru
Guru

Or a hardware problem. Hopefully the panels didn't take out the camera port.

EFx
Initiate
Initiate

Same thing here.
Worked fine for months and suddenly 4 panels were not accepted by software.
Looks likes like an Arlo sabotage to fare competition from other panel manufacturers.
Very dissatisfied with Arlo.
I did test the wasserstein solar panels and they still work fine but not accepted by Arlo.

ShayneS
Arlo Moderator
Arlo Moderator

EFx,

 

What issues are you experiencing with your solar panels?