Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

WHERE DID THE BUTTON TO TURN OFF THE ALARM GO FROM ANDROID APP?

Reply
Discussion stats
  • 1 Reply
  • ‎2020-05-22 08:48 AM
  • 506 Views
  • 1 Like
  • 2 In Conversation
Jyad
Apprentice
Apprentice
‎2020-05-22 08:48 AM

I sometimes like to test my alarm by deliberately tripping it.   As far as I can remember, when the alarm goes off, I can go to the Arlo app on my android and quickly turn it off.

 

That function suddenly seems to have disappeared. 

 

Any ideas?

Labels:
Reply
Message 1 of 2
506
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-05-26 03:55 PM

Hi @Jyad

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

0 Likes
Reply
Message 2 of 2
470
Discussion stats
  • 1 Reply
  • ‎2020-05-22 08:48 AM
  • 507 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.