Arlo|Smart Home Security|Wireless HD Security Cameras

Vmb4000 Token Reset?

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BobbyC77
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My base station is stuck on the "Discovering your device. Please wait." when trying to add to Homekit. The firmware is up to date. The cameras all function as expected. But they just won't connect to the Homekit. Based on the discussions I've read, it would appear that I need Arlo to send a "token request" to my Arlo VMB4000 base station. Is this the best way to request that? Thank You. 

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?