Viewing Recorded Videos

[AndreasLEUNG]

The new year has just started. How can I review the records from last month? They are stored on the clouds, with a baisc plan.

[jguerdat]

The free plan is only 7 days so you can't. This is Jan. 7.

[AndreasLEUNG]

Sorry, Answer no acceptable, because I have tried on the 02nd, 3rd and 4th January 2019 already. It only showed the January 2019 calendar.

[jguerdat]

If there are no recordings, there is no way to select days If you think there should be recordings, be sure there's no filter set that eliminate those videos from being displayed.

Otherwise, you're going to have to provide more details.

[AndreasLEUNG]

Thanks for your help. I'll wait until the next 1st of a month and try to review back again.