Arlo|Smart Home Security|Wireless HD Security Cameras

Videos not available

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Pjb28
Follower
Follower

I have had Arlo for a few years and have been generally happy however now for some reason when I get an alert I cannot access videos from the base station . When at home I get a message saying "videos on base station not available. Please check connection settings " anyone know how to fix

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DannyBearAgain
Master
Master

Can you give some details of your system, camera models, Base station models, arlo app version and app interface type, two types, one says library the other says feed. What subscription plan if any and if it has expired?