Arlo|Smart Home Security|Wireless HD Security Cameras
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VMS3430 Camera activates for no reason

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Marcos1
Aspirant
Aspirant

My camera located at the front door activates every 5 minutes for no reason.I have swapped cameras over, but I still have this issue. I have set the motion detector setting down to 30%,but still having problems .

5 REPLIES 5
Dannybear
Master
Master
In case you’re unfamiliar with adjusting motion sensitivity.

https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

Also look for other causes such as insects like wasps.

Sun reflecting off surfaces etc.
Marcos1
Aspirant
Aspirant

Thanks for the quick reply. I have adjusted the sensitivity on my phone App, previously it was only adjusted on my PC. I don't  see why this should make a difference, but we will see how it goes. 

Dannybear
Master
Master
Yeah, correct it will not make a difference using either web or mobile app.
The detail will be where you’re adjusting the motion sensitivity with in the settings. I.e. in the camera settings page which is for manual testing or in the mode and rules settings which is for operation.
Marcos1
Aspirant
Aspirant

My problem appears to have been fixed, by using the save option in the app. The problem was indeed how I was adjusting the sensitivity.

Many thanks for the help.

Dannybear
Master
Master
Grateful for the update.

Had you identified the cause of the motion trigger as 30% is a bit drastic. I have to set mine to 40% to manage swaying tree branches on windy days by using a custom mode when when it starts annoying me.