VMB3010r2 Base station offline. Unplugged and re-plugged but power light shows orange LED.

[Tom06]

My VMB3010r2 base station, which I’ve had for about 3 or 4 years, is offline. When I unplug it (and leave it unplugged for two minutes) and plug itback in, all of the lights turn green for a second or two, and then turn off, except for the power light which turns to orange and stays orange.

[jguerdat]

That's a clue - either the power supply or the base has an issue. Use the Contact Support link at the bottom here for hardware problems.

[tdfearn]

Continues to be offline, unplugged it and starts up with all green lights then try to login and then it goes to an amber color & cannot login. The system is about 4 years old.

[StephenB]

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@tdfearn wrote:

Continues to be offline, unplugged it and starts up with all green lights then try to login and then it goes to an amber color & cannot login. The system is about 4 years old.

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One option is to remove the base from your account, and then re-add it.  One of my bases goes off-line sometimes, and that resolves it.