Arlo|Smart Home Security|Wireless HD Security Cameras
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Shanghai123
Follower
Follower

Hello,

 

I purchased an Arlo Pro and 2 cameras via Amazon for use at home in China. I soon realized that the power adapter does not convert (like Apple products do)... do you recommend a power converter? or do you offer different versions of the power adaptor.

 

Thanks.

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JamesC
Community Manager
Community Manager

Shanghai123,

 

The appropriate power adapter is included for the country in which the product is purchased. We don't recommend using a power converter as third party accessories could cause damage and void the warranty.

 

JamesC