Uninstalling and reinstalling helped get my recordings back for version 2..7.1_23406

[Bart49]

Bad update version 2..7.1_23406. I read in a recent post that uninstalling and reinstalling the app doesn't work. I just did that and all my recordings are back. Try it before calling for support..

[meizydavid]

im not sure yiu understood the posts

all the library recordings are there, its when you open a older one to view

it opens the wrong video, it opens the most recent recording.

this problem has been posted on this board a few times.

it is do to the bad app update on friday 2.7.1

you need to call support takes about 15 minutes and open a case#

they wont fix it unless we all open a case

they will tell you delete the app and reinstall it. that does not work !

 besure to get a case#

1-408-638-3750 usa