Unable to update firmware and use cameras

[paaland]

My Arlo sytem (VMB4000r3) will not show live camera, only a message saying I need to update the camera firmware. But when I click the update button I get error "base_station_error_4403" which does not tell me much.

I tried updating all three cameras and even reboted the base station. Still no luck. The system was working fine before this update tried to force itself on me.

[andsea]

Have just had the same issue. Tried to Reboot the Base Station from the app but without success. Then Powered off the Base Station physically, turned back on and Voila! - Update successful..

[JamesC]

paaland,

Firmware updates will complete on their own overnight. Are you still experiencing an issue?

JamesC

[deealexander]

 I have the same problem.....tried updating 2 camera's but won't update.  Tried all routes and get same message as this person base_station_error_4403.  I need to be able to view live feed due to handicapped husband so hopefully this gets answered today.

[paaland · Accepted solution]

I turned the base station off and on again using the physical switch on the back. When it came back the firmware was updated by itself.

[deealexander]

When you turned the base unit on and off did you have to resync all your cameras

[paaland]

No. Everything came up just fine.

[deealexander]

Thanks

[deealexander]

Thank you.  I also turned base unit off and on and then it allowed me to update the cameras (I think & hope anyway).  The notice to update didn't appear again so that's a good thing.