Unable to on-board Base Station. Shows error saying unable to claim Base Station. See screenshot.

[sathish1985]

s/n -4R036C7MA2E72 this my base station serial num my base station shows all is green but through mobile connecting they shows error base station name may be i forgot the name please tell me how can i fix this

arlo pro model vmc4030

[JessicaP · Accepted solution]

Hey sathish1985,

Let me reach out to you via private message to gather some more information from you regarding this.

[sathish1985]

hi ,yes tell me

[JessicaP]

Thanks for responding to my private message. I've sent you a reply back through PM.