Unable to log on to Arlo web portal for about a week

[RMacD]

Unable to log on to Arlo

I've been having problems logging on to Arlo web portal for about a week. I am using two different laptops and three different browser with the same result. Base station VMB 3500

[jguerdat]

No problems here. Try rebooting your router and base, in that order. If that doesn't help, it can be your antivirus/firewall (Kaspersky still has issues - you have to whitelist arlo.com) or your ISP blocking access.

[RMacD · Accepted solution]

Problem solved, here's the fix.

https://community.arlo.com/t5/Arlo-Pro/Arlo-Web-Portal-Log-in-with-Kaspersky-Internet-Security/m-p/1...