Unable to connect Arlo Pro Camera to system after upgrading to Secure Plus

[fubar2224]

I have read and tried all of the steps provided I found in similar threads about this, unfortunately nothing works. Even when my firewall is off or having my Base station connected directly to my Starlink router via ethernet, my camera's LED blinks Blue very fast "like it should" and the Base station sync does the same, but then nothing. All of this worked in the past. The ONLY THING that has changed is I upgraded to Secure Plus this week. Now nothing works. I see my system is EOL and can no longer get any type of support from Arlo, hence why I am here. Is there anyway to make this work?

Steps done:

1. Upgraded application to Secure Plus

2. Tried disabling firewall, rebooted both private router, Starlink and Arlo Base station. Same results

3. Tried using wifi app to locate devices, other than seeing how fast my internet is, it can't find anything

4. Tried connecting Arlo directly to Startlink, rebooted both, tried adding camera, LEDs blink and then nothing

Looks like Arlo servers won't allow me to add anything even though I have unlimited devices.

Suggestions other than upgrading equipment?

[BrookeN]

This is currently being investigated, I will update the community with any updates as soon as possible. 

[kekiku]

i'm having the same problem. i've also tried removing base station (4000r3) and adding it back in. before removal, it had 3 vmc4030s attached. now i'm not able to add any back.

[kekiku]

update. i followed earlier post and tried from phone instead of desktop and it was successful. all camera added back on.

[Aquilasteve]

@kekiku 

Hi, good news. Can you let all know the type of 'phone you used? 

[rajadaggula]

I think the base VMB4000 will not allow to connect any cameras unless they are already connected. I removed a camera from the base from the App and tried to connect it again and it will not recognize it, even though the camera blinks fast blue. But I can connect the other cameras if I just replace the batteries and tried connecting it without removing them from the App.