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Two Step Authorization Not Working

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Retired_Member
Not applicable

My 2 step authorisation is no longer working on the phone listed under the setup. It was working fine all last night.

 

I've tried removing, adding, turning off phone and back on, still not receiving.  I did the same on another mobile device  which when added, received a text to enter code but once log out of my arlo and back in and receive two step verification saying code sent to mobile xxxx ......but nothing received?    

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support