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Trouble sharing 5th camera to friend access

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Ratpatrol71
Initiate
Initiate
So I got an additional camera for the basic account for a total of 5 cameras for my Arlo Pro setup.

Now on the issue that I am having is that the addition of the 5th camera is works completely fine just like all of the other cameras on my phone but for the other access I have (my fathers phone) it is not showing this 5th camera at all on his cellular device.

So anyone know what I can do, any help is greatly appreciated!
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steve_t
Master Master
Master

In your account, go to Settings > Grant Access > Your father's name. This should bring up a list of cameras of which the newest one won't have a checked/ticked box. 
Also, did you know about the Allow Access switch at the bottom of this page that grants or disallows certain things like changing mode or deleting/sharing videos?

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2 REPLIES 2
steve_t
Master Master
Master

In your account, go to Settings > Grant Access > Your father's name. This should bring up a list of cameras of which the newest one won't have a checked/ticked box. 
Also, did you know about the Allow Access switch at the bottom of this page that grants or disallows certain things like changing mode or deleting/sharing videos?

Ratpatrol71
Initiate
Initiate
Yes! You are amazing, it fixed my troubles! Thank you so so so much! Very much appreciated.