Transfer to EOL product for the Pro Camera

[OurHattonHome]

I just read that my last camera, a VM 4030, firmware 1.125.17.1_11_de8490d, which is not in EOL is about to be transferred there. 😞 To stop supporting the legacy cameras is a means to get the customer to purchase cameras that require a subscription. I am sick and tired of how ARLO is causing videos to become poor quality and causing the software to stop capturing motion. You have made working products unusable just to force me into replacing them. Well I can tell you I am looking for new cameras but it sure as h*** will not be ARLO. Your poor customer support has caused you to lose a customer!!!!

[jguerdat]

EOL doesn't mean the cameras stop working - they just don't get support or updates (which hasn't happened for a couple of years now anyway).

[jguerdat]

EOL doesn't mean the cameras stop working - they just don't get support or updates (which hasn't happened for a couple of years now anyway).