Time to change batteries

[Rahul070]

One of my cameras which is kept in a less detection area was acting weird last week. So many false audio detection all through the day. Next day I charged my battery thinking it might be due to the low battery. And now it shows it’s time to change my batteries. It’s not even 1 year since I purchased the pack.

[Rahul070]

Sorry mentioned the camera model wrong in first post. It’s Vmc4030

[jguerdat]

Try rebooting the base first.

[Rahul070]

Done that and still it’s the same

[brh]

@Rahul070 

Does your camera have one rechargeable battery or 4 batteries?

Brian

[jguerdat]

There may be a hardware issue with either the battery or camera. Swapping the battery with another camera will tell you which. Open a case with support since you're within your 1 year warranty.

https://www.arlo.com/en-us/support/contact.aspx