There was an error obtaining your library. Arlo team is working on this issue

[bsinak]

When accessing from the App, receiving the error "There was an error obtaining your library. Arlo team is working on this issue".  I can access it fine from the web so obviously it's all working, just not from the app.  Have experienced this twice in the past 3 weeks for several days at a time.  Everything is online and running fine.  Internet connection is good, phone is connected to internet fine with no issues.  Both devices (camera and doorbell) are both showing same error. Super frustrating.  Seems like the App is just junk.  Anyone else having these issues frequently? 

[StephenB]

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@bsinak wrote:

When accessing from the App, receiving the error "There was an error obtaining your library. Arlo team is working on this issue".  

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There was an issue related to this that Arlo resolved - you can see it on https://status.arlo.com

Are you seeing this now?  Or was it a couple days ago.

[bsinak · Accepted solution]

I was seeing it all day Thursday and Friday. I logged out of the app.again yesterday and it is now working.