Arlo|Smart Home Security|Wireless HD Security Cameras

Share device doesnt have all features

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Darrenbean
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Follower
I have shared all of our cameras with my spouse on her account. She has an iPhone and Kindle. Not all features seem to be there. For instance she can't control her notifications and there is no microphone so she can talk back. Her email for notifications won't send her a confirmation email
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brh
Master
Master

Have you set up her own account on her phone and reinstalled the app? I believe that is what I did for my wife. Then we were able to share everything. I din't remember exactly because that was two years ago, but I think that is what you need to do.

 

Brian

jguerdat
Guru Guru
Guru

Don't forget to add the Access Rights to the shared account in Grant Access. That still doesn't give all capabilities but is as close as you can get.

steve_t
Master Master
Master

As above, ensure "Allow Access Rights" is enabled for the account you've granted access