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Severe Lag Upon Turning on Arlo Pro Camera Live

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Sarahhh
Tutor
Tutor

Severe lag-time when I turn on the "live camera" of my Arlo Pro camera, while using the Arlo app. 

It ended up hanging my iPhone instead, and I have to restart my iPhone. 

This happened to me so many times. 

 

No issues with my home wifi network connection. 

Restarted the Arlo base station, still having the same issues. 

 

If I try to expand the view of my camera, it ended up hanging my iPhone too! 

 

With the severe lag-time, and my iPhone hanging upon seeing the app to view the live camera or expand the view, my 2 Arlo Pro cameras are virtually useless. 

 

Anyone else experiencing this same issue? 

Is it cause of the lag due to my wifi, or the camera itself, or the Arlo phone app? 

Thanks. 

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Accepted Solutions
TomMac
Guru Guru
Guru

The lag on android and older ios is usu only a few secs... I would guess your using the newsest IOS 12.x which is still popping up bugs now and then when working with Arlo.  So I would say app vs IOS

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Morse is faster than texting!
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1 REPLY 1
TomMac
Guru Guru
Guru

The lag on android and older ios is usu only a few secs... I would guess your using the newsest IOS 12.x which is still popping up bugs now and then when working with Arlo.  So I would say app vs IOS

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Morse is faster than texting!
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