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Replace base station?

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  • ‎2019-05-31 07:25 PM
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ppnncc
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‎2019-05-31 07:25 PM
I've been through many resets and restarts with my VMB3010r2 base station. Sometimes it says it wants a firmware upgrade. Sometimes it works for a week. Always goes back offline and the cycle repeats. I bought it Feb 2018. Should I replace it? Is it worth asking Arlo to replace it?
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jguerdat
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‎2019-06-01 05:49 AM

You waited too long to ask - it's a 1 year warranty in most places so replacement isn't possible.You can open a case with support to see if they have any suggestions. Otherwise, buy another base.

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