Arlo|Smart Home Security|Wireless HD Security Cameras
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Recover

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  • ‎2024-12-23 06:47 AM
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Valleygirl89
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‎2024-12-23 06:47 AM

someone on our account deleted specific footage from Nov 4 2024 that I need recovered. Without my consent they also canceled my Arlo home plan and took me off of the account. I need advice on how to proceed to recover this footage if it's possible 

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jguerdat
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‎2024-12-23 06:55 AM

Sorry, it's not possible. Any deleted videos, whether they just time out according to your plan or manually deleting them are not recoverable. You could set up local recordings on your base station, if supported (none of the VMB3xxx bases support this) so you have your own record but that would be for future usage.

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jguerdat
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‎2024-12-23 06:55 AM

Sorry, it's not possible. Any deleted videos, whether they just time out according to your plan or manually deleting them are not recoverable. You could set up local recordings on your base station, if supported (none of the VMB3xxx bases support this) so you have your own record but that would be for future usage.

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