Arlo|Smart Home Security|Wireless HD Security Cameras

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Hi, we have recently had to update and reset out cameras. Since then when I log into the app I am connected to the base station but it is not showing me any cameras

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Sounds like you're using a login that was granted access rather than the primary account. The primary user needs to go to Settings, Grant Access and add the cameras to your settings. Any time a camera is added as new this has to happen.

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2 REPLIES 2

Sounds like you're using a login that was granted access rather than the primary account. The primary user needs to go to Settings, Grant Access and add the cameras to your settings. Any time a camera is added as new this has to happen.

Thank you so much. All working now

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