Arlo|Smart Home Security|Wireless HD Security Cameras

Recent iOS App 2.4.2 Update Bug?

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JPC
Prodigy
Prodigy

Did a restart on Base today using the App twice since the first time it throws an Offline msg. both of my Pro cams not coming back on normally.. Second time, it came out ok at first but suddenly every few seconds it continually doing the loop of restart.. I exited the App for a minute and come back.. It was all good again.. Hope there's a fix someday.. 

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JamesC
Community Manager
Community Manager

JPC,

 

What do you mean when you say it continually restarts? Are you saying after rebooting the base station it continued to reboot?

 

JamesC

JPC
Prodigy
Prodigy

@JamesC

 

Yes, It continually doing the loop after doing the second restart on the App .. The Base Station however was just normal in solid green.. I think the problem I notice is the delay response between the App and Base... It seems it throws everything off when doing more than 1 reboot to the system..  Exiting the App usually fixes it..