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Receiving replace battery error when I don't have battery and running from power adapter

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Gidmo
Guide
Guide

I have been running an Arlo Pro camera without battery and powered from external adapter. Suddenly, it has stopped recording and gives me an error-"It is time to charge your battery". That is dumb. I don't have a battery installed in it. I disconnected the power connector, and used a duster spray to clean the camera connector. The error still persisits. Before others ask me, I have been using the recommended adapter and charging cable. I am using the iOS app on my iphone.

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TomMac
Guru Guru
Guru

try another usb adapter and cable.... as you are NOT using the battery, it will run on 5v at about 1.5a

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