Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Re: AC power has been disconnected. Activity zones are currently disabled. H6 Firmware:1.125.13.0_31

Reply
Discussion stats
  • 2 Replies
  • ‎2020-05-06 05:34 PM
  • 979 Views
  • 0 Likes
  • 2 In Conversation
LCB
Tutor
Tutor
‎2020-05-06 05:34 PM

Trying to grab my old board message so used same title, still having problems. Have subscription. Earlier fixed worked for about 10 days then fell off, still can't get AC power icon and zones to work constantly. Help... t

live in townhomes so neighbors trigger my camera!

 

Labels:
0 Likes
Reply
Message 1 of 3
Views icon 979
2 REPLIES 2
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-05-08 07:50 AM

Hi @LCB

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

0 Likes
Reply
Message 2 of 3
Views icon 940
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-05-08 07:57 AM

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

0 Likes
Reply
Message 3 of 3
Views icon 938
Discussion stats
  • 2 Replies
  • ‎2020-05-06 05:34 PM
  • 980 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.