Arlo|Smart Home Security|Wireless HD Security Cameras

Problems with Schedule and on-line Arlo set up

Reply
Discussion stats
  • 1 Reply
  • 661 Views
  • 0 Likes
  • 2 In Conversation
rich0842
Follower
Follower

Hi,

My first problem is that they would not let me enter the VMB4000 base station. With that being said, I have a Macbook Pro running Mojave (10.14). I just bought (yesterday) a kit with a pro base station and 4 cameras from Best Buy. I tried to set up a schedule today (I have an Arlo system in another location) and when I went to "Arlo.netgear.com" I went to "Mode" as directed. I selected my base station and selected "Schedule". 

 

Then nothing!!!!, no pencil, no nothing!!! I tried for two days (yesterday afternoon and this morning) to set a schedule by many different ways and nothing.

 

I finally went to my IPhone and did the same thing. My gosh the pencil was there! The screen would not turn so I could see the week, darn! So, I wnet to my IPad and it was all theere and I could set a schedule.

 

Bottom line, I could NOT set a schedule on the web browser version from my Mac period.

 

Maybe the company could fix this because it is EXTREMELY irritating, when the instructions DO NOT WORK!

 

Thank you for listening to me. Have a good day.

 

Rich0842

1 REPLY 1
JamesC
Community Manager
Community Manager

rich0842,

 

From the web browser, click the ">" icon to make changes to the schedule. This will present the same options you see when clicking the pencil in the Arlo app.

 

JamesC