Arlo|Smart Home Security|Wireless HD Security Cameras

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Frankdib
Initiate
Initiate

need help, i have multiple arlo pro cameras. have been very happy with them and the batter life but recently one unit drains batteries after 3/4 days instead of months. i did all the troubleshooting to no remedy. i even changed batteries with other units and it is staying with the camera. so at what point does it become a bad unit? i will say the ARLO support is very bad at best as trying online support/chat was a waste of time and no real response. just kept saying try this, try that. did it all. i think the camera is failing but why is it draining this fast?

 

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jguerdat
Guru Guru
Guru

Swap cameras around to see if it's the camera or location.

AJ81
Aspirant
Aspirant
Mine does the same . I’m very frustrated ! I have followed all the troubleshooting. Change the cameras. Tweaked the settings. And it’s still drains after three days. I really don’t see the point in having it if that’s as long as it lasts. Wish I had a solution to this problem
StephenB
Guru Guru
Guru

@AJ81 wrote:
 Change the cameras. Tweaked the settings. And it’s still drains after three days.

Is it linked to a specific camera, or a specific location?

 

Is the camera going offline?

About how many minutes of video recordings are you getting per day? (Disable activity zones in order to estimate this).

 

 

aalto75
Aspirant
Aspirant

exactly the same problem

only one camera /4

since 2 weeks battery drop from 2 month to 3-4 days