Arlo|Smart Home Security|Wireless HD Security Cameras
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Power outage reconnect for Pro 2, Base Station will not connect to app, cameras won't connect.

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Sarah_Bearah
Follower
Follower

I had a power outage a few weeks ago, and subsequently, all of my cameras have stopped recording. This has happened before, however, I was able to reset my router, and resume recording. This time, nothing I have tried has worked. My base station and app have stopped communicating, and my cameras have stopped communicating with the base station. All cameras all charged, and the base station is connected to the wifi. Any advice? Should I delete all my cameras on the app and start from scratch?

 

Thanks, 

 

 

 

 

2 REPLIES 2
TomMac
Guru Guru
Guru

Turn off the modem , router, and base...bring them back online in same order letting each come online...see if cams come back after a min or two.

 

If not you may just have to resync the cams...if that fails, then yes, use remove device and bring back as new

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steve_t
Master Master
Master

Have you charged all your cameras since the outage?