Arlo Pro battery replacement need to remove and add device

[dthorn62]

Has anyone fond a solution?  I bought extra Arlo batteries and charger to be able to replace the battery when low without removing the camera.  However each time I replace a low battery the camera will not work.  I have to bring the camera inside, remove device, add it as a new device with camera 1-3 ft within base station as it it were a new device.  System does recognize it as its name.  BUT it seems like one should be able to replace a battery without having to bring the camera inside and remove and add.  The camera is made to open when mounted and access the battery.

[steve_t]

Try moving the base further from your wifi router. The camera should definitely reconnect to the base when you put the new battery in, which should be indicated by the blue LED on the front flashing quickly after a short wait

[dthorn62]

Thank yo for your reply. When you say move it further away from the router, how far?  RIght now it is about 8 inches from the router, on the same shelf.  Is 3-5 ft away enough distance?

[steve_t]

I had to move mine about a foot away to get one of my cameras to sync and stop going offline. It was about a foot further away but also a foot higher so I guess that's more than a foot and some maths to know how much further away 😛