Plugged Base Station directly in 240V without step down but stopped working and burning smell

[bigvishnu]

hi

I bought my Arlo a couple years ago in the US and installed it at my home in India. During some changes at home, i inserted the base station adapter directly in the 240V power socket without using the step down adapter. it worked fine for a week, and suddenly stopped working with a burning smell on the plug of the adapter. 

would my base station be damaged as well? will NetGear be able to send me a compatible adapter at Bangalore, India.  Please advise. 

[michaelkenward]

---

@bigvishnu wrote:

would my base station be damaged as well?

---

Unlikely. The adapter will have taken the hit.

---

@bigvishnu wrote:

will NetGear be able to send me a compatible adapter at Bangalore, India. 

---

Netgear has nothing to do with Arlo these days. 

Neither sells replacement power adapters. Any generic adapter will work, as long as it has the right volts, enough amps and a tip with the right (+/-) polarity and dimensions.

You may have one lying around from some other device maker.