Arlo|Smart Home Security|Wireless HD Security Cameras
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Outdoor Security Mount (VMA1000)

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  • ‎2017-03-19 08:17 PM
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scott_73
Follower
Follower
‎2017-03-19 08:17 PM

I bought two outdoor security mounts and installed both today. One is fine. I'm having problems with the other mount.

 

I loosened the screw to adjust the camera position. After I adjusted the camera i tried to tighten the screw. No matter how tight i make the screw, the camera does not stay locked in position. I tightened the screw as much as i could and it doesn't hold the camera in place.

 

what do you recommend?

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TomMac
Guru Guru
Guru
‎2017-03-20 04:08 AM

Return it for a good one

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager
‎2017-03-20 08:59 AM

scott_73,

 

It sounds like there could be an issue with the second mount. Is everything identical to the first? Are there any signs of defect?

 

JamesC

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