Arlo|Smart Home Security|Wireless HD Security Cameras

One of my cameras pictures are pink?

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hortega71
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Aspirant

I'll appreciate any assistance...Thank you

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ShayneS
Arlo Moderator
Arlo Moderator

Have you tried to reboot the camera by removing & re-inserting the battery?

hortega71
Aspirant
Aspirant
Yes I have and after a couple of hours the camera went pink again
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

hortega71
Aspirant
Aspirant

I did but no luck...Thanks for the info

ShayneS
Arlo Moderator
Arlo Moderator

Hi @hortega71

 

Do you have a case number I can review? What did customer support have to say regarding the pink tint?