Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

One camera went offline, now it won’t sync

Reply
Discussion stats
  • 1 Reply
  • ‎2017-12-10 11:37 AM
  • 463 Views
  • 0 Likes
  • 2 In Conversation
bbuel
Follower
Follower
‎2017-12-10 11:37 AM
A camera went offline. When trying to sync it the blue sync light won’t even blink in attempt to sync. Did I have a camera fail or what?
Labels:
0 Likes
Reply
Message 1 of 2
463
1 REPLY 1
Streak2
Master Master
Master
‎2017-12-10 11:51 AM
Remove and reinsert the battery. Then attach the camera to the charger and try to resync again.
0 Likes
Reply
Message 2 of 2
458
Discussion stats
  • 1 Reply
  • ‎2017-12-10 11:37 AM
  • 464 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.